Pre-Supported Internship Retail Skills Focus

A Pre-Supported Internship (Pre-SI) is a structured, work-based study programme for young people (aged 16–24) with Special Educational Needs and Disabilities (SEND) who have an Education, Health and Care Plan (EHCP). It acts as a stepping-stone to build the confidence, life skills, and readiness needed for a full Supported Internship.

Apply for Pre-Supported Internship
Find out more about this course

Course At A Glance

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Campus

Coronation Street, Ilkeston
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Study Level

Level 1 Certificate
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Course Type

Pre-Supported Internship
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Learner Age

16–24 must have an EHCP

Is This Course Right For Me?

This course could be for you if you:

  • You have an Educational Health Care Plan (EHCP) and are 16-24 years old.
  • You are motivated to work towards paid employment.
  • You would like to learn the essential skills needed to work in retail, customer service and other public-facing roles.
I Want to Study This Course

Feedback From Learners

“I’m so grateful to YMCA Key College. When I came here, I had no confidence and thought I’d do nothing with my life. I’ve now got qualifications, a job and ambition.”

Alyshia – Key College Student.

Why Learners Love Key College?

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Small Class Sizes

We keep our class sizes small, so that you get the support you need.
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Tailored Learning

We adapt your learning plan to suit your individual learning style.
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Study Maths & English Alongside Your Course

No Maths and English GCSE? No problem, many of our learners study and retake their Maths and English GCSE alongside their course.
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Achievement Ceremonies

You will be invited to a celebration event upon the completion of your course to celebrate with friends, family and your coursemates.
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Calm and Friendly Atmosphere

Feeling overwhelmed? All our campuses have calming breakout rooms or outdoor spaces where you can take some time out if need a break from learning.
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Resources Provided

Including pens, folders and uniforms where appropriate, such as “chef whites”

Learner Support

At YMCA Key College, your success is our priority. If you have questions about your course, worries about your wellbeing, or simply need advice or reassurance, our approachable and knowledgeable teams are here to support you.

What Will I Learn?

Retail Skills

Roles and Responsibilities

IT Skills

digital photography

Safety at Work

Health and Saftey

Teamwork and Communication

Team Work Communication

Planning and Organisation

Planning and Organisation

Employability and Workplace Skills

Skills and Support for Work

What Qualification Will I Be Working Towards?

The YMCA Key College Pre-Supported Internship is offered at two levels:

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NCFE Level 1 Certificate

Customer Service
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NOCN Level 1 Certificate

Retail Knowledge

Want to study something else?

Where will I study?

The Pre-Supported Internship Retail Skills Focus is delivered at YMCA Key College, Coronation Street, Ilkeston.

Coronation Street, Ilkeston

YMCA Key College Ilkeston Campus

FAQ's

What are the entry requirements?

  • You must have a current Education, Health and Care Plan (EHCP)​
  • Be 16 – 24 years old
  • Have the desire and motivation to achieve paid employment​​

Do I need previous experience?

No previous experience needed. You will be supported whilst learning.

How do I apply?

Complete the online registration form – you will then be emailed the next steps.

Will I get a qualification?

Yes, successful completion leads to recognised qualifications.

Can I visit before applying?

Absolutely. We encourage learners and families to attend an open event or arrange a visit.

What could this course lead to?

After completing this course you could:

  • Progress to a higher-level qualification.
  • Move into an apprenticeship or employment.
  • Apply for a Supported Internship

How old do I have to be?

You must be aged 16-24 with an Educational Health Care Plan (EHCP).

Ready to take the next step?

We’re here to help you find the right course and support you every step of the way.

Unlock Your Future